Support & FAQs.
Answers to the practical questions customers ask most often.
For existing orders, use the contact details in your order confirmation. For a new installation, use the quote form with your postcode and preferred charger.
Frequently asked questions
Do I need to choose a charger first?+
No. Use the charger finder or tell us about your car and property.
Are installation prices included?+
No. Website product prices cover charger hardware only. Installations are itemised separately.
Can you work with solar?+
Some chargers support compatible solar configurations. We will check your specific setup.
Can I book a specific date online?+
Send your preferred timeframe and we will confirm an actual available appointment after reviewing your property.
Can I use a government grant?+
Potential eligibility depends on the current scheme and installer requirements. Check official guidance before relying on funding.
Get a tailored quote.
From domestic driveways to workplace installations, we assess the actual installation rather than guessing at a flat fee.
Get a quote →