Privacy Policy

Last Updated: 9 October 2026

Who We Are

Voltlink is the trading brand for this website and its EV charger enquiries. The business is registered in England and Wales under Company No. 17112083, with its registered office at 41 Capel Crescent, Newport, NP20 2FT. Correspondence: Voltlink, Capel Crescent, Newport, NP20 2FT, United Kingdom. Privacy contact: voltlinkemail@gmail.com.

Information We Collect

When you browse the website or contact us we may process your name, email, phone number, delivery and installation postcode/address, property and charging requirements, order and payment status, messages, and website device/cookie information. Card payment information is handled by the payment provider rather than being entered into our enquiry forms.

Why We Use Information

We use information to respond to enquiries, arrange surveys and installations, fulfil orders, manage returns, prevent fraud, comply with tax and record-keeping obligations, maintain website security and, with appropriate consent or another lawful basis, send relevant marketing.

Legal Bases

Depending on the activity, our legal bases are performance of a contract or steps requested before a contract, compliance with legal obligations, legitimate interests in service operations and website security, or consent where legally required.

Sharing Data

We share relevant details with Shopify and payment processors, delivery providers, electricians or installation partners when needed to perform the service, and professional advisers or regulators where required by law. Some providers may process information outside the UK, using applicable safeguards.

Retention

We retain information for as long as necessary for the purposes above, including applicable legal, accounting and dispute-resolution requirements. Specific operational retention schedules should be confirmed before this notice is considered final.

Your Rights

Depending on applicable law, you may request access, correction, deletion, restriction, portability or object to processing. You can withdraw consent where consent is relied upon. Contact us at voltlinkemail@gmail.com. You may also complain to the Information Commissioner's Office.

Cookies

See our Cookie Policy. Where optional cookies are used, cookie controls and consent choices should reflect the services actually enabled.